King urges ministers to go to the field, speak to citizens

Amman
08 March 2015

His Majesty King Abdullah on Sunday stressed the need to continue enhancing the performance of public institutions and programmes to deliver better services to citizens on the ground, in a way that meets their aspirations.

Chairing part of a Cabinet meeting, King Abdullah was briefed on government projects and programmes, and said that what matters is how to deliver these programmes to Jordanians to ensure that they feel their impact as soon as possible.

His Majesty also noted that citizens always hope to receive better services from the government, especially at departments that receives the public daily.

Ministers and officials “should leave their offices and go to the field”, the King said, reiterating the importance of establishing connections with citizens in their places of residence as part of government policies.

His Majesty also directed the Cabinet to continue preparing the electronic government programme, which contributes to meeting the needs of citizens, business institutions and the private sector to reach a better level of services.

“There are challenges before us, and there are programmes and plans we are committed to that will have a positive impact in 2015,” His Majesty said.

The King also stressed that the success of various programmes and projects, and achieving the public interest depends mainly on enhancing the partnership among the three authorities and relevant stakeholders.

The government’s coordination with Parliament is very important, especially when it comes to public programmes targeting citizens, the King noted.

Discussions at the meeting also focused on the need to draw up a comprehensive, strategic plan to develop education and build the capacities of human resources in a way that produces qualitative education outcomes.

Talks also addressed local development projects and the importance of the government taking necessary measures to guarantee the success of the decentralisation project which will in turn increase the pace of achievements in various sectors.

Royal Hashemite Court Chief Fayez Tarawneh and King’s Office Director Jafar Hassan attended the meeting.